Shipping Information

Order Processing Time

Once your payment is successfully completed and your order is confirmed, we will begin processing your order.

  • Processing time: 1 to 7 business days, depending on the product type and current order volume.
  • You will receive an email notification once your order has been processed and is ready to be shipped.
  • Note: Processing time does not include shipping transit time.

Estimated Delivery Time

After processing, your order will be shipped to the address you provided. Estimated delivery times are:

  • United States: 7 to 12 business days from the shipment date
  • International: 10 to 20 business days from the shipment date

Please note these are estimates. Actual delivery times may vary due to shipping destination, weather, customs clearance, or other unforeseen circumstances.

Shipping Carriers

We partner with trusted carriers to ensure timely and safe delivery:

  • Domestic (U.S.): USPS, UPS
  • International: DHL Express, FedEx, Aramex, or local postal services for final delivery

You will receive a tracking number in your shipping confirmation email once your order ships.

Order Tracking

  • Tracking information will be updated on the carrier’s website within 48 hours after shipment.
  • If you do not receive a shipping confirmation or tracking number within 48 hours, please check your email spam folder or contact us.
  • You can track your order anytime by entering the tracking number on the carrier’s website.

Shipping Costs

  • A flat shipping fee of $6.99 applies to all orders.
  • Shipping costs will be clearly displayed during checkout before you complete your purchase.

Import Taxes and Duties

International customers may be responsible for any applicable import taxes, VAT, or customs duties. These fees are not included in the product price or shipping fee and must be paid by the recipient.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for lost, delayed, or undeliverable shipments caused by incorrect or incomplete address information.

Lost, Damaged, or Significantly Delayed Shipments

If your package is lost, damaged, or significantly delayed beyond the estimated delivery time, please contact us at [email protected].

  • Provide your order number, shipping address, and any relevant details.
  • We will investigate and work with the carrier to resolve the issue.
  • Depending on the outcome, we will offer a replacement or full refund.

Policy Updates

We reserve the right to update or change this shipping policy at any time. All changes will be posted on this page. By placing an order with us, you agree to this shipping policy.

Contact Information

Address: 1 West St, Danbury, CT 06810
Email: [email protected]
Phone: (+1) 203 646 0110
Business Hours: Monday to Friday, 8:30 AM – 5:00 PM EST