Terms of Services

Welcome to Tokavo!

This website is operated by Tokavo and our affiliated companies. By accessing or using our services, you agree to be bound by the following terms and conditions.

1. General Terms

1.1 Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1.2 Right to Modify
We reserve the right to update or change these Terms at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the updated Terms.

2. Product And Services 

2.1 Product Description
We specialize in providing personalized pinstripe baseball jersey. All product information provided on the website is accurate and updated regularly. Each jersey is uniquely made to order according to your personalization details and is non-returnable unless it is defective or incorrect due to our fault.

2.2 Pricing and Payment
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We accept the following payment methods: PayPal and major credit/debit cards (Visa, Mastercard, American Express, Discover).

3. Ordering And Shipping

3.1 Ordering
You may place an order directly through our website. All orders will be confirmed via email once payment is successfully processed.

3.2 Shipping
We offer worldwide shipping. Estimated delivery times are as follows:

  • United States/EU: 7 – 12 business days from the ship date
  • International: 10 – 20 business days from the ship date

4. Returns And Exchanges 

4.1 Return Policy
We only accept returns within 30 days of delivery for items that are defective or incorrect due to our error. Please refer to our Return & Refund Policy page for detailed conditions under which returns or refunds may be accepted or denied.

4.2 Return Costs
You are not required to return items that are defective due to our fault. Therefore, no return shipping costs will be incurred in such cases.

5. Intellectual Property

5.1 Copyright
All content on this website—including but not limited to text, images, logos, and designs—is the intellectual property of Tokavo and is protected under U.S. copyright laws.

5.2 Use of Content
You may not copy, distribute, or use any content from our website without our prior written permission.

6. Privacy And Security 

6.1 Information Collection
We collect personal information when you create an account or complete a transaction on our website. All information collected is kept confidential and used solely to process orders and improve our services.

6.2 Privacy Policy
Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal information.

7. Limitation Of Liability 

7.1 Disclaimer
We are not liable for any damages resulting from the use or inability to use our products, including but not limited to loss of profits, data, or business interruption.

7.2 Liability Cap
Our maximum liability for any claim related to our products shall not exceed the amount you paid for the product in question.

8. Governing Law And Dispute Resolution 

8.1 Governing Law
These Terms are governed by and interpreted in accordance with the applicable laws of the United States, including federal and relevant state laws at the time a dispute arises. You agree that any disputes relating to your use of the services will be subject to the jurisdiction of the U.S. legal system.

8.2 Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiations. If unresolved, the dispute will be submitted to binding arbitration, conducted in English, and administered under the rules of a recognized arbitration organization in the United States, by an independent and qualified arbitrator. The arbitration will take place in a mutually convenient neutral location.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Address: 1 West St, Danbury, CT 06810
  • Email: [email protected]
  • Phone Number: (+1) 203 646 0110
  • Working Hours: Mon - Fri (8:30 AM - 5:00 PM EST)